Overview
Ridgeline International, LLC (“Ridgeline,” “we,” “us,” or “our”) want you to be familiar with how we collect, use, and disclose Personal Information. This Privacy Policy describes our practices in connection with Personal Information that we collect through:
- Websites operated by use from which you are accessing this Privacy Policy, including https://www.ridgelineintl.com (“Websites“);
- The software applications we make available for use on computers and mobile devices (“Apps“);
- Social media properties from which you are accessing this Privacy Statement (“Our Social Media“);
- HTML-formatted email messages or other communications that we send to you that link to this Privacy Policy (“Emails“); and
- Any other offline business interactions you may have with us (“Offline Interactions“).
Residents of California, Nebraska, and Texas can view the “California, Nebraska, and Texas Consumer Privacy Supplement” below for additional information.
Collectively, we refer to the Websites, Apps, Social Media, Emails, and Offline Interactions as the “Services.”
Categories and Sources of Personal Information Collected
“Personal Information” is information that identifies an individual or relates to an identifiable individual. We collect the following categories of Personal Information:
Personal Information we receive from you:
Identifiers: Such as first and last name, email address, telephone number, postal address, username, and account credentials.
User Content: Such as reviews about our Services and other content that you may create or share with us during our relationship, including posts on Our Social Media and comments sections.
Preferences: Such as language, interests, and other feedback/preferences that you might express during your use of our Services.
Marketing Data: Such as your choices regarding our newsletters, surveys, and other advertising displayed or provided to you, and preferred methods of such promotional communication.
Commercial Information: Such as details of your communications with us, details of your questions or complaints, transaction information and purchase history, including purchases considered, and payment information.
Education Information: Such as information subject to the federal Family Education Rights and Privacy Act, including student transcripts and grades, when you choose to apply for a job with us.
Employment Information: Professional or employment-related information, such as work history, current and prior employer and your CV when you choose to apply for a job with us.
Personal Information collected automatically through your use of our Services:
Online Activity Data: Pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, version of the App you are using, and whether you have opened our emails or clicked links within them.
Device Information: Your mobile device’s operating system type and version, manufacturer and model, screen resolution, browser type and version, brand, device type (e.g., phone, tablet), IP address, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information.
Audio/Visual Data: Audio, electronic, visual, and similar information, such as call and video recordings, CCTV, and site security information.
Geolocation Data: Such as approximate location derived from IP address.
Other sources from which we collect Personal Information:
Job Recruiters: May provide your work history, current and prior employer, and your CV, when you are applying for a job.
We need to collect Personal Information to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Personal Information Processing Purposes
We use Personal Information for legitimate business purposes, including:
Processing Purpose and Examples of Related Activities | Personal Information Used |
Administering the Services: Providing the Services’ functionality to you, such as arranging access to your registered account; verifying your information; responding to your inquiries and fulfilling your requests, such as when you contact us via one of our online contact forms or otherwise (e.g., when you send us questions or comments, or when you request other information about our Services); to send you administrative information, such as information regarding the Services and changes to our terms, conditions, and policies; processing your job application; and/or to allow you to send Services-related content to another person through the Services if you choose to do so. | Identifiers; User Content; Preferences; Marketing Data; Commercial Information; Education Information; Employment Information; Online Activity Data; Device Information; Audio/Visual Data; Geolocation Data. |
Operations and general business: Administering online Services (including troubleshooting and diagnostic testing, conducting performance analyses of our systems and Services, testing new system features to evaluate their impact, system and log maintenance, technical support, system debugging, and hosting data); and facilitating mergers, acquisitions, and other reorganizations and restructurings of our business (including prospective transactions). | Personal Information as relevant for the specific business operation. |
Marketing: Sending you newsletters, event invitations, and mailings that we think may be of interest to you; fulfilling your event registration requests; and providing services, including providing events. | Identifiers; Commercial Information; Preferences; Marketing Data; Audio/Visual Data; User Content; Online Activity Data; Device Information. |
Personalizing our Services: Personalizing our interactions with you and providing you with information and/or offers tailored to your interests, such as delivering content via our Services that we believe will be relevant and interesting to you. | Identifiers; Marketing Data; Commercial Information; Online Activity Data; Device Information; Preferences. |
Improving and developing Services that we may provide to you: Conducting data analysis, for example, monitoring and analyzing Services use and using data analytics to improve the efficiency of our Services; developing new Services; considering ways to enhance, improve, repair, maintain, or modify our Services; identifying usage trends, for example, understanding which parts of our Services are most interesting to users; determining the effectiveness of our promotional campaigns, so we can adapt our campaigns to the needs and interests of our users; and operating and expanding our business activities. | Identifiers; Commercial Information; Preferences; User Content; Online Activity Data; Device Information; Audio/Visual Data. |
Relationship building and engagement: Facilitating and responding to any social sharing and posts on our Services and other customer relationship building activities. | Identifiers; Marketing Data; Online Activity Data; Device Information; User Content. |
Aggregation and/or anonymization: Aggregating and/or anonymizing Personal Information so that it will no longer be considered Personal Information. | Personal Information as relevant for the specific business purpose. |
Security and fraud prevention: Conducting audits, verifying that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; monitoring for and preventing fraud; and for security purposes, including maintaining system security and on-site security of our premises. | Identifiers; Device Information. |
Legal and compliance: Fulfilling our legal and compliance-related obligations, including complying with applicable laws; complying with legal processes; responding to requests from public and government authorities; meeting national security or law enforcement requirements, compliance with requirements set by industry-specific supervisory bodies. Enforcing our terms and conditions and standards; protecting our operations; protecting the rights, privacy, or property of Ridgeline; responding to auditors; and allowing us to pursue available legal remedies and make insurance claims, defend claims, and limit the damages that Ridgeline may sustain. | Personal Information as relevant for the specific legal action, regulatory investigation, and/or legal processes in question. |
Emergency and incident response: Ensuring the safety of on-site personnel and visitors; responding to, handling, and documenting on-site accidents and medical and other emergencies; actively monitoring properties to ensure adequate incident prevention, response, and documentation (including CCTV); requesting assistance from emergency services; and sending notifications and alerts in the event of incidents or emergencies (such as via SMS, email, call, audio‑visual device prompts, etc.). | Personal Information as relevant for the specific emergency or incident. |
Disclosure of Personal Information
We disclose Personal Information to third parties for the purposes described below, depending on each specific jurisdiction and applicable law:
Recipients | Purpose |
Third-party service providers | Including service providers that provide website hosting, IT and related infrastructure, email delivery, analytics, and other services for the following purposes: · Administering the Services · Improving the Services · Operations and general business · Security and fraud prevention · Marketing · Personalizing our Services · Relationship building and engagement · Conferences, visits, and other events · Legal and compliance |
Analytics providers | · Aggregating and/or anonymizing Personal Information · Security and fraud prevention · Improving the Services · Operations and general business · Personalizing our Services |
Business partners | · Event co-sponsors · Third parties in connection with licensing, joint development, or similar arrangements |
Law enforcement, public, regulatory, and government authorities, courts, tribunals, or third parties where necessary to comply with applicable law and regulations | · Emergency and incident response · Security and fraud prevention · Legal and compliance · Responding to a request or providing information to public and government authorities (including authorities outside your country or region of residence) · Responding to law enforcement requests and orders or provide information to law enforcement · For dispute resolution purposes · To enforce our terms and conditions · To protect our rights, privacy, safety, property, and/or that of our affiliates, you or others |
Professional advisors, such as accountants, actuaries, auditors, experts, consultants, lawyers, banks, and financial institutions | · Security and fraud prevention · Legal and compliance · Improving the Services |
Third parties, such as an acquiring entity and its advisors, in connection with a sale or business transaction | We may disclose or transfer your Personal Information in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). You will be notified of any such business transaction and of possible changes to the processing of your Personal Information in accordance with applicable law and the “UPDATES TO THIS PRIVACY POLICY” section. |
By using the Services, you may elect to disclose Personal Information on message boards, chat, profile pages, blogs, and other services to which you are able to post information and content (including, without limitation, Our Social Media), or through which you are able to send messages through the Services. Please note that any information you post or disclose in this context will become public and may be available to other users and the general public.
Cookies and Similar Technologies
We and our service providers collect information automatically, including through cookies, pixel tags, and similar tracking technologies, including:
- Your browser or device.
- Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, browser type and version, brand, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
- Your use of the App(s).
- When you download and use one of our Apps, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
- Cookies.
- Cookies are pieces of information stored directly on your computer. Cookies allow us to collect such information as browser type, time spent on the Services, pages visited, language preferences, and traffic data. We use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them.
- If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting particular cookies from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. We do not currently respond to browser do-not-track signals.
- Pixel tags and other similar technologies.
- Pixel tags. Pixel tags (also known as web beacons and clear GIFs) may be used to , among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Service and response rates.
- Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Email Marketing Choices
You have choices regarding marketing-related communications. Where required by applicable law, we will ask for your prior opt-in consent. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may pot out by following the unsubscribe instructions in any such message or by contacting us by email at [email protected].
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which you cannot opt out.
Rights and Requests
If you would like to request to access/review, correct, update, suppress/delete, object to, restrict or opt out of the processing of Personal Information, withdraw your consent where relied upon for further processing (which will not affect the lawfulness of processing prior to the withdrawal), or if you would like to request to receive an electronic copy of your Personal Information, withdraw your consent where relied upon for purposes of transmitting it to another company (to the extent that these rights are provided to you by applicable law), please contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law. If you are a resident of California, Nebraska, or Texas, please refer to the “California, Nebraska, and Texas Consumer Privacy Supplement” at the end of this Privacy Policy for more information about the requests you may make under applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may need to verify your identity before implementing your request. we will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you begin prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase promotion). Further, certain Personal Information may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.
Depending on your jurisdiction, you may also lodge a complaint with a data protection authority for your country or region, or when an alleged infringement of applicable data protection law occurs. For example, a list of EEA data protection authorities is available at: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm. Information regarding the UK data protection authority is available at: https://ico.org.uk/.
Retention Period
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained as outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable law. The criteria used to determine our retention periods include:
- The length of time that we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have a relationship with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records or communications for a certain period before we can delete them); or
- Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Third-Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. This includes any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps or Our Social Media.
Use of Services by Minors
The Services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under 16.
Cross-Border Transfer
Your Personal Information may be stored and processed in any country or region where we have facilities or engage service providers. By using the Services, you understand that your Personal Information will be transferred to countries outside of our country or region of residence, including to the United States, which may have data protection rules that are different from those of your country or region. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries or regions may be entitled to access your Personal Information.
Sensitive Information
Unless we request it, we ask that you not send us, and you do not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.
Updates to this Privacy Policy
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
Contacting Us
Ridgeline International, LLC located at 8300 Greensboro Dr #L1-641, Tysons Corner, VA 22102 is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us.
You can reach us at [email protected] or 8300 Greensboro Dr #L1-641, Tysons Corner, VA 22102.
Back to Top
California, Nebraska, and Texas Consumer Privacy Supplement
The following chart details which categories of Personal Information we collect and process, as well as which categories of Personal Information we disclose to third parties for our operational business or commercial purposes, including within the preceding 12 months.
Categories of Personal Information For further details, please see above under “CATEGORIES AND SOURCES OF PERSONAL INFORMATION COLLECTED” | Disclosed to Which Categories of Third Parties for Operational Business or Commercial Purposes For further details, please see above under “DISCLOSURE OF PERSONAL INFORMATION” |
Identifiers | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Personal information as defined in the California customer records law, such as name, contact information, and employment information | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Protected Class Information, such as characteristics of protected classifications under California or federal law, such as primary language, gender, race/ethnicity, national origin, citizenship or immigration status, when you choose to apply for a job with us | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Commercial Information | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Internet or network activity information, such as interactions with our online properties | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Geolocation Data | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Audio/Video Data | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Education Information | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Employment Information | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
Sensitive Personal Information, such as account login, and citizenship or immigration status when you choose to apply for a job with us | Affiliates; service providers; analytics providers; law enforcement; public, regulatory, and government authorities; professional advisors; business partners; third parties such as an acquiring entity |
We retain each category of Personal Information, including Sensitive Personal Information, as described above under “Retention Period.“
We do not sell Personal Information (including Sensitive Personal Information), and we do not “share” Personal Information (including Sensitive Personal Information) for purposes of cross-context behavioral advertising, including within the preceding 12 months. Without limiting the foregoing, we do not sell or “share” Personal Information (including Sensitive Personal Information) of minors under 16 years of age.
We collect, use, and disclose Personal Information for the purposes described above under “Personal Information Processing Purposes.“
We collect, use, and disclose Sensitive Personal Information for purposes of performing services for our business, providing goods or performing services as requested or reasonably expected by you, ensuring safety, security, and integrity, countering wrong or unlawful actions, short-term transient use, servicing accounts, providing customer service, verifying customer information, processing payments, activities relating to quality and safety control or product improvement, and other collection and processing that is not for the purpose of inferring characteristics about an individual. We do not use Sensitive Personal Information for additional purposes.
We collect Personal Information from several sources as described above under “Categories and Sources of Personal Information Collected.”
Individual Rights and Requests
If you are a California, Nebraska, or Texas resident, you may request that we:
- Disclose to you the following information:
- The categories of your Personal Information we collected and the categories of sources from which we collected your Personal Information;
- The business or commercial purpose for collecting your Personal Information; and
- The categories of your Personal Information that we disclosed and the categories of third parties to whom we disclosed your Personal Information.
- Correct inaccuracies in your Personal Information.
- Delete your Personal Information.
- Provide the specific pieces of your Personal Information, including a copy in a portable format.
To make a request, please use our Contact Us form, call us at (703) 544-2424, or contact us in accordance with the “Contacting Us” section.
You have the right to be free from unlawful discrimination for exercising your privacy rights under applicable law.
We will verify and respond to your request consistent with applicable law, considering the type and sensitivity of the Personal Information subject to the request. For your protection, we may need to request information such as your name, email address, mailing address, and relationship with us to verify your identity and protect against fraudulent requests. If you make a deletion request, we may ask you to verify your request before we delete your Personal Information.
Appeals
If you are a Nebraska or Texas resident and we refuse to take action on your request, you may appeal this refusal within a reasonable period after you have received notice of the refusal. You may file an appeal by contacting us as described in the “Contacting Us” section above.
Authorized Agents
If an agent would like to make a request on your behalf as permitted b applicable law, the agent may use the submission methods noted above. As part of our verification process, we may request that the agent provide, as applicable, proof concerning their status as an authorized agent. In addition, we may require that you verify your identity as described above or confirm that you provided the agent permission to submit the request.
De-Identified Information
Where we maintain or use de-identified information, we will continue to maintain and use that information only in a de-identified form and will not attempt to re-identify the information.